There are two ways your team signs in to the POS. Shared PIN is the default.
| Shared PIN | Personal PIN | |
|---|---|---|
| Signing in | One PIN for the whole team | Each person has their own |
| Sales and orders | Not tracked per person | Attributed to each person |
| Permissions | Applied to the shared identity | Set per person, with reusable presets |
| Punch in / out | Add employees manually | Automatic when they sign in |
Shared PIN suits a small team where knowing who rang what isn't worth the friction. Personal PIN is what you want for per-server sales, individual permissions, or timesheets that look after themselves.
Switching modes
Settings → General Settings → Staff → PIN Assignment. Only an Administrator can change this.
Switching from Personal back to Shared cannot be undone. All staff PINs are reset and table assignments are cleared. The Administrator PIN is kept — that is the one thing that survives, so you can still get back in. Every other PIN has to be issued again.
Going the other way, Shared → Personal, is the safe direction. If you are unsure which you want, start on Shared.